Computer Support Technician | A+
Interested in computers, how they work, and tearing them apart? Do you like to problem solve and think creatively?
CompTIA® A+ certification is the starting point for an entry-level job as a Computer Support Technician, Help Desk Technician, or a Technical Support Specialist, and the beginning of a career in the high-demand IT field.
A+ Certification is an industry-wide, globally recognized credential for today’s Computer Support Technicians and Help Desk/End User Supporters. It is a marketable certification that organizations seek when hiring techs to support and maintain the work of end users and their workstations. A+ demonstrates comprehension of hardware, software, operating systems, system troubleshooting, technology repair, networking, mobility, security and operational procedures. The courses offered at Harford Community College provide a firm foundation of the knowledge, ability, and skills needed to get started in the IT field.
You have the choice between two options to complete this program.
CompTIA® A+ Certification
(upon successful completion of the industry exam)
• 16 courses
• 120 hours to complete
• DoD 8570.01-M approved
Meets every Monday, Wednesday and Friday
Evening & Weekend Program
Meets Monday evenings and Saturday mornings
Must be at least 18 years of age and have a high school diploma or GED®.
- Support Technician I
- Hardware Lab
- DHCP & DNS Lab
- LAN Lab
- Support Technician II
- Hypervisors & VM Lab
- Intro OS & IP Lab
- Peripherals & Connectivity Lab
- Support Technician III
- OS Tools Lab
- Active Directory Lab
- Microsoft Exchange Lab
- Security Tools Lab
- Support Technician IV
- Command Prompt & Scripting Lab
- Documentation Lab
What can I do when I complete the program?
In order to receive CompTIA A+ certification, you must pass two exams. CompTIA A+ 220-1101 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware, and network connectivity issues. CompTIA A+ 220-1102 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X, and Linux. It also addresses security, the fundamentals of cloud computing, and operational procedures.
CompTIA A+ certification is the starting point for a career in IT. Students who complete the program may continue to earn Network+ and Security+ certifications, pursue a credit Cyber Defense certificate or an Information Assurance and Cybersecurity degree, or begin working as PC Repair Tech.