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Computer Support Technician | A+

CompTIA logoInterested in computers, how they work, and tearing them apart? Do you like to problem solve and think creatively?

CompTIA® A+ certification is the starting point for an entry-level job as a Computer Support Technician, Help Desk Technician, or a Technical Support Specialist, and the beginning of a career in the high-demand IT field.

A+ Certification is an industry-wide, globally recognized credential for today’s Computer Support Technicians and Help Desk/End User Supporters. It is DoD 8570.01-M approved, marketable certification that organizations seek when hiring techs to support and maintain the work of end users and their workstations. A+ demonstrates comprehension of hardware, software, operating systems, system troubleshooting, technology repair, networking, mobility, security and operational procedures.​ The courses offered at Harford Community College provide a firm foundation of the knowledge, ability, and skills needed to get started in the IT field.

Program Overview

You have the choice between two options to complete this program.

CompTIA® A+ Certification upon successful completion of the industry exam

Computer Support Technician Badging (daytime program only)

Computer Support Technician badge


A+ and Computer Support Technician 
Daytime program:
• 4 courses
• 2–3 labs per course

Evening/Weekend program:  
THU evening, SAT morning 
2 courses 



No prerequisites are required.

Due to the difficulty of this program, we recommend students be at least 18 years of age and have earned a GED® or high school diploma. 


Required Courses for Each Program


A+*   and Computer Support Technician

Computer Support Tech 1 

  • Hardware Lab
  • DHCP & DNS Lab
  • LAN Lab

Computer Support Tech 1 badges

Computer Support Tech 2 

  • Hypervisors & VM Lab
  • Intro OS & IP Lab
  • Peripherals & Connectivity Lab

Computer Support Tech 2 badges

Computer Support Tech 3 

  • OS Tools Lab
  • Active Directory Lab
  • Microsoft Exchange Lab

Computer Support Tech 3 badges

Computer Support Tech 4 

  • Command Prompt & Scripting Lab
  • Documentation Lab
  • Security Tools Lab

Computer Support Tech 4 badges

(without Computer Support Technician)

PC Repair Level 1
PC Repair Level 2


* NOTE: In order to receive the CompTIA® A+ certification, you must pass two exams: 
   CompTIA® A+ 220-1101 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware, and network connectivity issues.     
   CompTIA® A+ 220-1102 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X, and Linux. It also addresses security, the
   fundamentals of cloud computing, and operational procedures.

What can I do when I complete the program?

CompTIA® A+ certification is the starting point for a career in IT. Students who complete the program may continue to earn Network+ and Security+ certifications, pursue a credit Cyber Defense certificate or an Information Assurance and Cybersecurity degree, or begin working as PC Repair Tech.