Frequently Asked Questions

What are the Learning Center hours of operation?

During the fall, spring and summer semesters we are open Mon. & Thur. 8:30 a.m.-7 p.m., Tue. & Wed. 8:30 a.m.- 5 p.m., Fri. 8:30 a.m.- 4:30 p.m., and Sat. 10 a.m.- 2 p.m. The center operates at a reduced schedule in between semesters and during the winter term.

Who is eligible to receive learning assistance?

The Learning Center is available for Harford Community College students enrolled in credit or continuing education courses. 

If you are not enrolled at Harford Community College for the current semester and would like to receive learning assistance, please contact Jaclyn Walsh, Coordinator for Continuing Education and Youth Programs, at 443-412-2191 or jwalsh@harford.edu.

Do you provide assistance for the placement test?

The Learning Center can help you review for the Academic Skills Assessment. We encourage students to use the Official ACCUPLACER Study App loaded on the iPads that we have available for students to use in the Learning Center. While we do not teach content, we can help refresh what you may have forgotten. We can also provide test-taking strategies.  

How can I get assistance with learning strategies and study skills?

Please contact Pamela Runge, Student Success Specialist, at 443-412-2429 or prunge@harford.edu to schedule an appointment. She is a valuable resource for learning strategies and study skills. She meets individually with students to develop Student Success Plans.  

What types of learning assistance sessions are available?

 
  • Walk-in sessions - Offered in the Learning Center. Learning assistants are available in the center to assist multiple students at a time. This is a free service and no appointment is needed.
  • Group and Supplemental Instruction sessions - Available for high demand courses. These sessions are scheduled in rooms on campus (not in the Learning Center). This is a free service and no appointment is needed.
  • Individual sessions - Available for students demonstrating academic need. An appointment is needed to complete a Success Plan and determine eligibility to receive this service. Students must meet with Pamela Runge, Student Success Specialist. There is no cost for the first 12 hours. After the first twelve hours, students pay at a rate of $12 per hour.
  • Live online sessions (NetTutor) - This is a pilot program. The service is provided by NetTutor, and is available during the hours in which the Learning Center is closed. Please visit our Online Learning Assistance page for more information.

Students are encouraged to view our Learning Center schedules.

How do I request individual learning assistance?

The Learning Center provides individual learning assistance to students demonstrating academic need. You may be considered for individual learning sessions if:

  • Repeating course 
  • Less than C average in previous attempt in course or prerequisite
  • Cumulative GPA less than 2.0
  • Referred by your instructor or Disability Support Services
    Received a deficiency notice

Individual learning assistance is provided only as a part of a Student Success Plan. Please contact Pamela Runge or fill out the request form for individual sessions. Please check the timelines since the last day to request individual learning assistance coincides with the last day to withdraw from classes.

 

What is the cost of receiving individual learning sessions?

Walk-in sessions in the center and group sessions are available for HCC students enrolled in the current semester. These sessions are free of charge.

Individual sessions are available to students demonstrating academic need and are provided free of charge for the first twelve hours. After the first twelve hours, students pay at a rate of $12 per hour.

How do I become a learning assistant?

If you are interested in becoming a learning assistant, you must have successfully completed at least six credits of college level courses, demonstrated mastery of subject area with at least a B average, and have excellent communication skills. If interested, please complete the Online Employment Application and attach a cover letter and resume.

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