HCC is seeking a customer service-oriented
individual to provide computer and technology support to
the students, faculty, and staff of HCC. Duties include, but are
not limited to, responding to helpdesk calls and resolving work
orders; troubleshooting network user account issues; formulating
steps and assisting users with implementing technology;
installing and testing equipment; recommending computer hardware
and software to accomplish specific tasks; documenting internal
processes; maintaining application systems; creating scripts and
applications; performing operating system and application
imaging and deployment; and performing other duties as assigned.
This is an exempt,
professional staff position.