Classroom Technology Workshop Handouts
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Netiquette is a guide to acceptable online communication behavior. The
following information provides acceptable and unacceptable online manners:
Acceptable Online Communication Behavior
- Check your spelling and grammar.
- You've heard the expression, "You are what you
eat?" Well, you are also what you write. Your
communication recipients will form a picture of you based on your
online messages. Your level of education will be evident, so
- Use business letter style.
- Address all email and discussion messages.
- Online accounts may be shared by two or more people, and
discussion groups include more than one person, so the intended
recipient(s) should be clearly stated at the start of the message.
- Include your name as the sender.
- For the same reasons as stated above, and
- Email and online monikers do not always make clear the name of
the communication initiator. Don't make the reader look for
the sender's name.
- Write a concise and clear subject line.
- Cite all quotes, references, and sources.
- Don't forward someone's email without their permission.
- Use humor carefully.
Unacceptable Online Communication Behavior
- Never type in all capitals.
- Typing in all upper-case is viewed as screaming.
- Never send any communication message you could not say face-to-face.
- If there is a chance the recipient might misunderstand your
message, use another form of communication. Emotions do not
translate well over the Internet, and emoticons
and acronyms only go so far.