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Quick Start Guide for Phones and Voice Mail (PDF)
Requestors provide the help desk work order system with user information: name, location current phone extension, etc. Routine MAC orders include voicemail additions or deletions, changes in class of service, and routine feature additions or changes to phones. Also covered as a MAC are relocations of people from one existing phone to another existing phone.
Requestors are asked to provide a problem description, extension number and any pertinent details.
New phone installations include the following steps:
© 2013 Harford Community College
Harford Community College
401 Thomas Run Road
Bel Air, MD 21015
443 412 2000