Harford Community College

The ITIL® Foundation certification is considered as the entry level qualification in the field of ITIL® certification path. Training focuses on the key elements, concepts and terminologies associated with ITIL® service life-cycle management. It includes ITIL® Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices.

HCC offers one course that will prepare you for the ITIL® Foundation certification exam.